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PRIVACY POLICY
Effective date: 03-10-2025
Verolia ("we", "our" or "us") is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Verolia.
This privacy policy applies to our website www.byverolia.com and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
Company: When this policy mentions "Company," "we," "us," or "our," it refers to Verolia, registered in France, responsible for your information under this privacy policy.
Country: Where Verolia or the owners/founders of Verolia are based, which is France.
Customer: Refers to the company, organization, or person that uses the Verolia Service.
Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit byverolia.com and use the services.
IP address: Every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
Personnel: Refers to those individuals who are employed by Verolia or are under contract to perform a service on behalf of Verolia.
Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
Service: Refers to the service provided by Verolia as described on this platform.
Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
Website: Verolia's site, which can be accessed via this URL: https://byverolia.com
You: A person or entity that is registered with Verolia to use the Services.
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:
Any of the information we collect from you may be used in one of the following ways:
Verolia collects End User data necessary to provide the Verolia services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Verolia customer, we receive information from a third party that provides automated fraud detection services to Verolia. We also occasionally collect information that is made publicly available on social media websites.
We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, sale of assets, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors.
We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, email management, email marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.
By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We keep your information only so long as we need it to provide Verolia services to you and fulfill the purposes described in this policy. When we no longer need to use your information and it is not required to be kept by law, we will either remove it from our systems or depersonalize it so that we cannot identify you.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database. After a transaction, your private information (credit cards, financials, etc.) is never kept on file. However, we cannot guarantee absolute security of the information you transmit to us.
Information collected via our website may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using our services, you voluntarily consent to the trans-border transfer and hosting of such information.
You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems. To protect your privacy and security, we may take reasonable steps to verify your identity before granting you profile access or making corrections.
This Privacy Policy is governed by the laws of Australia without regard to its conflict of laws provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.
We do not knowingly collect information from children under the age of 13. If you are under 13, you may use our website only with the involvement of a parent or guardian.
We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy and allow you to review them before they go into effect.
Don't hesitate to contact us if you have any questions regarding this Privacy Policy.
Via Email: support@byverolia.com
Via Contact Form: Contact Us (/pages/contact)
Website: www.byverolia.com
Business Address: 43 Rue de la Croix Nivert, 75015 Paris, France
SIRET: 91832523400014
VAT Number: FR47918325234
E-Mail: support@byverolia.com
Contact Form: Contact Us
Monday to Friday: 09:00 – 17:00 (Australian Eastern Standard Time – AEST)
Response time: We aim to reply within 24–48 business hours.
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